Global Benefits & Absence Lead – LATAM & NA

Hitachi Vantara; Ciudad de México; On-site; MXN 400,000 - 650,000; Full time

Job summary

Hitachi Vantara in Mexico City is seeking an experienced HR Operations professional to lead Benefits and Absence programs across Latin America with a North America back-up focus.

You will partner with Payroll, HRIS, Legal, and vendors to ensure compliant administration, data integrity, and continuous improvement, while coaching teams and driving operational excellence in a fast-paced global environment.

Qualifications

• Bachelor's degree in HR, Business Admin, or related field.
• 5–7 years in HR with significant Benefits & Absence administration experience.
• Experience leading/coordinating teams in HR Operations/Shared Services.
• Strong knowledge of Latin America and US benefits administration and Leave of Absence programs.
• Experience managing relationships with benefits providers, leave admins, brokers, and vendors.
• Experience collaborating with Payroll, HRIS, Finance, Legal, and cross-functional stakeholders.
• Proficiency with HRIS platforms (Workday) and payroll systems.
• Advanced Excel skills and data analytics for operations metrics.
• Experience leading process improvement, standardization, automation, and operational excellence initiatives.
• Project management and change management experience is highly desirable.
• Fluency in English and Spanish; Portuguese a plus.

Responsibilities

• Support day-to-day benefits and absence operations across Latin America, with North America backup.
• Serve as escalation point for inquiries related to Benefits, LOA, PTO, and other absence programs.
• Partner with HR Business Partners, Total Rewards, Payroll, Finance, Legal, Procurement, IT, and vendors.
• Manage relationships with providers, leave administrators, brokers, and third-party vendors.
• Oversee lifecycle administration of benefits and absence programs (enrollment, leaves, PTO, communications).
• Ensure compliance with legislation, policies, controls, and audits while supporting reporting and validation.

Skills

HR operations

Benefits administration

Leave of Absence administration

Workday

Advanced Excel

English & Spanish fluency

Education

Bachelor's degree in HR or related field

Tools

Workday

ADP Workforce Now

Job description

Hitachi Vantara in Mexico City is seeking an experienced HR Operations professional to lead Benefits and Absence programs across Latin America with a North America back-up focus.

You will partner with Payroll, HRIS, Legal, and vendors to ensure compliant administration, data integrity, and continuous improvement, while coaching teams and driving operational excellence in a fast-paced global environment.