Global Account Operations Lead - Freight & Logistics

Anonymous; Tlaquepaque; On-site; MXN 600,000 - 900,000; Full time

Job summary

Anonymous is seeking an Distribution Account Manager to oversee day-to-day management of distribution partners across the AMER region. You will serve as the primary contact for clients, aligning regional and global teams, and driving strategic initiatives.

You will travel within the MX region, develop business plans, and manage quarterly business reviews while ensuring SOP adherence and high customer satisfaction.

Qualifications

• College degree preferred.
• 3-5 years in sales, account management, or operations in freight forwarding/logistics.
• Experience with CRM systems.

Responsibilities

• Client facing role managing the overall business relationship.
• Account mapping and regional/global touchpoint alignment.
• Run QBRs and prepare them properly.
• Ensure SOPs are followed across offices; distribute reports.
• Monitor performance and create/assess business plans.
• Identify growth opportunities and coordinate internal resources.

Skills

Client facing

Account management

Sales

CRM systems

Communication skills

Presentation skills

Organizational skills

Analytical skills

Interpersonal skills

Team collaboration

Education

College degree preferred

Tools

CRM systems

Job description

Anonymous is seeking an Distribution Account Manager to oversee day-to-day management of distribution partners across the AMER region. You will serve as the primary contact for clients, aligning regional and global teams, and driving strategic initiatives.

You will travel within the MX region, develop business plans, and manage quarterly business reviews while ensuring SOP adherence and high customer satisfaction.