Frontline Service & Logistics Admin Specialist

FedEx; Cuautitlán Izcalli; On-site; MXN 100,000 - 167,000; Full time

Job summary

FedEx is seeking an administrative clerk to support front-line operations and customer service in Cuautitlán Izcalli. The role involves data entry, reporting, and ensuring shipments are properly documented and manifested.

The candidate should have a high school degree, proficient English (TOEIC 450), and prior clerical or customer service experience. Regular shifts and office-based duties are expected.

Qualifications

• High School Degree or equivalent is required and English proficiency of at least 450 TOEIC points.
• Clerical or customer service experience in a service environment is required.
• Strong office skills including typing, filing and basic computer programs; good communication.

Responsibilities

• Perform administrative tasks to support front-line operations and customer service.
• Enter data and prepare various operation and customer reports.
• Ensure shipments are manifested and trace status is updated in the system.
• Provide current package status updates and basic follow-up using COSMOS updates.
• Handle customers with non-document packages and prioritize tasks across shifts.

Skills

Typing

Filing

Office software

Communication

Interpersonal skills

Fluent English

Bilingual English/Spanish

Prioritization

Shift work

Education

High School Degree/Equivalent

Job description

FedEx is seeking an administrative clerk to support front-line operations and customer service in Cuautitlán Izcalli. The role involves data entry, reporting, and ensuring shipments are properly documented and manifested.

The candidate should have a high school degree, proficient English (TOEIC 450), and prior clerical or customer service experience. Regular shifts and office-based duties are expected.