First Mile Operations Leader — Mexico City

Amazon Inc.; Ciudad de México; Sur place; MXN 900 000 - 1 300 000; Plein temps

Résumé du poste

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

is seeking a First Mile Regional Manager to lead the Seller Processing Center in Mexico City. You will develop a high-performing team, guide cross-functional optimization, and drive safety, quality, and efficiency metrics across sites. You will partner with HR, Finance, Facilities, Safety & Security, and IT to align staffing and schedules, champion process improvements, and advance Six Sigma initiatives.

Qualifications

• 5+ years cross-functional experience with tech and non-tech teams.
• 5+ years of team management experience.
• 5+ years of program or project management experience.
• Experience in program management, logistics, operations, or supply chain.
• Advanced knowledge of Microsoft Excel (macros, pivots, lookups).
• Fluent in Spanish and English at C1 level or above.

Responsabilités

• Oversee overall management, control, and strategic direction of the Seller Processing Center (SCP).
• Ensure Health and Safety standards on-site and foster safety culture.
• Gain expertise in large-scale SCP processes, conduct 5S audits, promote excellence.
• Manage inventory control and real-time data updates of metrics.
• Drive productivity improvements, reduce cost per unit, minimize errors, enhance customer/seller experience.
• Collaborate with HR, Finance, Facilities, Safety & Security, IT on staffing plans and schedules.
• Lead process improvements and Six Sigma projects across sites and the network in México.

Connaissances

Cross-functional leadership

Team management

Program management

Advanced Excel

Spanish (C1)

English (C1)

Formation

MBA or CMA

Description du poste

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

is seeking a First Mile Regional Manager to lead the Seller Processing Center in Mexico City. You will develop a high-performing team, guide cross-functional optimization, and drive safety, quality, and efficiency metrics across sites. You will partner with HR, Finance, Facilities, Safety & Security, and IT to align staffing and schedules, champion process improvements, and advance Six Sigma initiatives.