Regional Last-Mile Delivery Operations Leader

Amazon Inc.; Coahuila; Hybrid; MXN 600.000 - 900.000; Vollzeit

Zusammenfassung

Amazon Mexico is seeking a Delivery Area Manager for Last Mile Operations in Coahuila. You’ll oversee 24/7 delivery activity, manage relationships with DSP partners, and lead a team to meet productivity goals and customer promises.

You’ll hire and develop talent, forecast performance, and drive Lean process improvements across the region while coordinating with Transport, Finance, IT, HR and Engineering to ensure safety and loss prevention.

Qualifikationen

• Bachelor's degree or equivalent, or 3+ years of Amazon experience.
• 3+ years of employee and performance management experience.
• Flexible schedule including weekends, nights, and holidays.
• Fluent in English (reading/writing/speaking).
• Fluent in Spanish (reading/writing/speaking).

Aufgaben

• Work a flexible schedule including weekends, nights, and holidays.
• Oversee delivery of Amazon orders by DSPs, 24/7 operations.
• Manage day-to-day relationships with multiple DSP partners.
• Drive operational goals and communicate vision to the team.
• Present metrics to senior leadership.
• Identify and lead process improvement and Lean initiatives.
• Plan talent acquisition, performance and development and succession.
• Collaborate with Transport & Sortation, DSP Management, Finance, IT and HR.
• Partner with AMZL Delivery Station under the roof to maintain quality.
• Forecast performance and strategize improvements to transportation network.
• Ensure safety, security and loss prevention procedures.

Kenntnisse

Fluent English

Fluent Spanish

People management

Performance metrics

Lean techniques

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Amazon Mexico is seeking a Delivery Area Manager for Last Mile Operations in Coahuila. You’ll oversee 24/7 delivery activity, manage relationships with DSP partners, and lead a team to meet productivity goals and customer promises.

You’ll hire and develop talent, forecast performance, and drive Lean process improvements across the region while coordinating with Transport, Finance, IT, HR and Engineering to ensure safety and loss prevention.