Field Service Engineer (CDMX/Hidalgo) – Company Car & Training

Anton Paar; Hidalgo; On-site; MXN 260,000 - 380,000; Full time

Benefits offered by this job

Company car

Laptop and phone

Ongoing training

Career development opportunities

Job summary

Anton Paar in Mexico City is seeking a detail-oriented Field Service Engineer to provide technical support and maintenance for our measuring instruments across CDMX and Hidalgo. You will diagnose issues, perform repairs, and deliver exceptional service to our customers in the region.

You will install, configure, and optimize equipment, document activities, and communicate findings clearly while maintaining safety and quality standards.

Qualifications

• Proven experience in field service, equipment maintenance, or technical support roles.
• Strong technical troubleshooting and diagnostic skills with hands-on repair experience.
• Proficiency with service management software and mobile field service applications.

Responsibilities

• Diagnose and troubleshoot equipment malfunctions using advanced diagnostic tools and technical expertise.
• Perform preventive and corrective maintenance on field equipment to ensure optimal operational performance.
• Install, configure, and optimize equipment systems according to customer specifications and industry standards.
• Document all service activities, repairs, and maintenance work in the service management system with accuracy and detail.
• Respond promptly to service calls and emergency requests within the CDMX and Hidalgo service zones.
• Communicate technical findings and recommendations to customers in a clear and professional manner.
• Maintain compliance with safety protocols and company procedures during all field service activities.
• Collaborate with the technical support team to resolve complex issues and share knowledge with colleagues.
• Conduct equipment inspections and provide customers with detailed reports on system status and recommendations.
• Manage time efficiently to complete multiple service calls while maintaining high-quality workmanship.

Skills

Field service experience

Troubleshooting

Communication skills

Time management

Independent work

Tools

Service management software

Mobile field service apps

Job description

Anton Paar in Mexico City is seeking a detail-oriented Field Service Engineer to provide technical support and maintenance for our measuring instruments across CDMX and Hidalgo. You will diagnose issues, perform repairs, and deliver exceptional service to our customers in the region.

You will install, configure, and optimize equipment, document activities, and communicate findings clearly while maintaining safety and quality standards.