Field Service Engineer – CDMX & Hidalgo (On-site)

Anton Paar GmbH; Ciudad de México; On-site; MXN 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus program

Uncapped commissions

Company car and work tools

Job summary

SmartRecruiters, Inc. is seeking a detail-oriented Field Service Engineer to join the team in Mexico City, handling service across CDMX and Hidalgo.

You will diagnose, repair, and maintain equipment, perform preventive maintenance, and deliver exceptional field service to clients in the region. The role requires hands-on electrical and mechanical skills, strong diagnostic ability, and the ability to communicate technical findings to customers in Spanish and English.

Qualifications

• Proven field service or technical support background with hands-on repair experience.
• Strong troubleshooting and diagnostic skills for equipment issues.
• Proficiency with service management software and mobile apps.
• Solid electrical and mechanical systems knowledge relevant to serviced equipment.
• Excellent organization and time management for multiple calls.

Responsibilities

• Diagnose and troubleshoot equipment malfunctions using diagnostic tools.
• Perform preventive and corrective maintenance on field equipment.
• Install, configure, and optimize equipment per customer specs.
• Document service activities accurately in the service mgmt system.
• Respond promptly to service calls within CDMX and Hidalgo zones.
• Communicate findings and recommendations clearly to customers.
• Maintain safety protocols and company procedures in the field.
• Collaborate with tech support to resolve complex issues.
• Provide customers with reports on system status and recommendations.
• Manage time to complete multiple service calls with high quality.

Skills

Field service experience

Troubleshooting

Equipment maintenance

Technical support

English/Spanish bilingual

Driver's license

Education

Technical trade certification

Electro-mechanical knowledge

Tools

Service management software

Mobile field service apps

Job description

SmartRecruiters, Inc. is seeking a detail-oriented Field Service Engineer to join the team in Mexico City, handling service across CDMX and Hidalgo.

You will diagnose, repair, and maintain equipment, perform preventive maintenance, and deliver exceptional field service to clients in the region. The role requires hands-on electrical and mechanical skills, strong diagnostic ability, and the ability to communicate technical findings to customers in Spanish and English.