Entry-Level Customer Support Specialist

Intugo; Hermosillo; Presencial; MXN 133.920 - 200.880; Jornada completa

Descripción de la vacante

Intugo is seeking an entry-level Customer Service Representative to join our team in Hermosillo. You will respond to customer queries by phone and email, ensuring timely and accurate information while maintaining a friendly, professional demeanor.

This full-time, on-site role offers exposure to a busy consumer services environment and opportunities to collaborate with multiple departments to resolve cases and improve customer satisfaction.

Responsabilidades

• Responding to customer queries in a timely and effective manner via phone and email.
• Transfer the client to the correct department if needed.
• Follow up with clients regarding the current status of their case.

Descripción del empleo

Intugo is seeking an entry-level Customer Service Representative to join our team in Hermosillo. You will respond to customer queries by phone and email, ensuring timely and accurate information while maintaining a friendly, professional demeanor.

This full-time, on-site role offers exposure to a busy consumer services environment and opportunities to collaborate with multiple departments to resolve cases and improve customer satisfaction.