Dynamic Hybrid Client Logistics Coordinator

Redwood Logistics LLC; Monterrey; Híbrido; MXN 260.000 - 320.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Learning & Development

Internal mobility

Referral bonus

ERGs

Volunteer events

Life Insurance

Health Insurance

Aguinaldo bonus

Vacation days

Savings plan

Grocery card

Phone allowance

Descripción de la vacante

Redwood Logistics LLC is seeking a Client Logistics Coordinator to support Managed Services and oversee daily operations for assigned customers. You will learn transportation planning for LTL, Truckload, and Intermodal, handling load building, planning, and customer inquiries.

The role emphasizes bilingual communication, top-notch service, and collaboration with cross-functional teams. This is a hybrid position based in Monterrey, with growth potential and training provided.

Formación

• Bi-lingual in English and Spanish.
• 1-2 years of business experience in a bi-lingual environment.
• Logistics experience preferred, but not required.
• Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Strong customer service background and rapport-building skills.

Responsabilidades

• Load building, load planning, scheduling appointments, and responding to customer requests by email and phone.
• Oversee day-to-day operations for key customer accounts with data entry and shipment tracking.
• Manage carrier and customer relationships with Account Management and Freight Audit & Pay teams.
• Investigate, provide solutions, and resolve issues such as delays or missed pickups.
• Proactively communicate updates to customers and internal teams.
• Learn and understand transportation management systems and processes.

Conocimientos

Bi-lingual in English and Spanish

Strong communication

Multi-tasking

Pro-active problem solver

Fast-paced environment adaptation

Customer service background

Herramientas

Microsoft Office Suite

Descripción del empleo

Redwood Logistics LLC is seeking a Client Logistics Coordinator to support Managed Services and oversee daily operations for assigned customers. You will learn transportation planning for LTL, Truckload, and Intermodal, handling load building, planning, and customer inquiries.

The role emphasizes bilingual communication, top-notch service, and collaboration with cross-functional teams. This is a hybrid position based in Monterrey, with growth potential and training provided.