Bilingual Client Logistics Coordinator - Hybrid

Redwood Logistics; Monterrey; Híbrido; MXN 300.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Learning & Development opportunities

Internal mobility opportunities

Employee referral bonus program

Employee Resource Groups (ERGs)

Life Insurance for you after 30 days

Health Insurance – Major Medical

Vacation days from 12 days; increases

Prima vacacional 50%

Saving Plan (Fondo de Ahorro)

Grocery Card (Vales De Despensa)

Cell Phone Allowance

Descripción de la vacante

Redwood Logistics, based in Monterrey, Mexico, is seeking a Client Logistics Coordinator to support daily operational functions in a managed services context. The role emphasizes bilingual communication, customer service, and learning transportation planning for LTL, Truckload and Intermodal.

You will build loads, plan schedules, respond to customer requests, and collaborate with teammates while developing proficiency in our systems and processes.

Formación

• Bi-lingual in English and Spanish.
• Strong communication skills both orally and written.
• Ability to work in a fast-paced, dynamic environment.
• Pro-active problem solver and listener; ability to multi-task.
• 1-2 years of business experience in a bi-lingual environment.
• Logistics experience preferred, but not required.
• Basic understanding of creating and maintaining reporting, including using Microsoft Office products (Outlook, Excel, Word, and Power Point).
• Strong customer service background and ability to quickly build rapport with customers.

Responsabilidades

• Provide excellent customer service while overseeing daily operational functions.
• Learn transportation industry basics and primary planning for LTL, Truckload and Intermodal.
• Perform load building, load planning, scheduling appointments, receiving, and responding to customer requests (email and phone).
• Learn systems and processes that support customers and profitability.

Conocimientos

Bi-lingual English/Spanish

Customer service

Strong communication

Multi-tasking

Problem solving

Herramientas

Microsoft Office

Descripción del empleo

Redwood Logistics, based in Monterrey, Mexico, is seeking a Client Logistics Coordinator to support daily operational functions in a managed services context. The role emphasizes bilingual communication, customer service, and learning transportation planning for LTL, Truckload and Intermodal.

You will build loads, plan schedules, respond to customer requests, and collaborate with teammates while developing proficiency in our systems and processes.