Delivery Station Shift Manager - Lead Ops & Safety

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Monterrey; On-site; MXN 279,000 - 446,000; Full time

Job summary

Amazon is seeking an Area Shift Manager to lead a large, diverse team on site in Monterrey. You will oversee daily operations, ensure safety, and drive productivity across shifts, including weekends, nights, and holidays.

This entry-level management role focuses on developing people and mastering processes. As a front-line leader, you will analyze performance, implement corrective actions, and partner with other managers to standardize shift processes while maintaining exceptional customer

Qualifications

• Bachelor’s degree or equivalent is required.
• 2+ years of performance metrics, process improvement or lean techniques experience.
• Knowledge of Microsoft Excel at an advanced level.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyze and implement corrective actions to maintain quality and productivity across all shifts.
• Support and lead a team and handle administrative work while building a strong team culture.
• Analyze performance and suggest process improvements to optimize work and customer service.
• Promote best practices and continuous process improvements across the team.
• Collaborate with other managers to standardize shift processes.

Skills

English proficiency

Lean techniques

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Job description

Amazon is seeking an Area Shift Manager to lead a large, diverse team on site in Monterrey. You will oversee daily operations, ensure safety, and drive productivity across shifts, including weekends, nights, and holidays.

This entry-level management role focuses on developing people and mastering processes. As a front-line leader, you will analyze performance, implement corrective actions, and partner with other managers to standardize shift processes while maintaining exceptional customer