Junior Shift Area Manager - Fast-Paced Ops Leader

Amazon; Monterrey; On-site; MXN 257,000 - 324,000; Full time

Job summary

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

is seeking a Shift Manager to lead a large, diverse team across shifts, ensuring operations keep pace with demand while prioritizing safety and quality. In this hands-on, front-line leadership role you will mentor team members, analyze performance, implement corrective actions, and collaborate with other managers to standardize shift processes and improve customer service.

Qualifications

• 1+ years of leadership experience in retail, distribution or similar environments.
• Strong interpersonal skills and ability to guide diverse teams.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyze and implement corrective actions to ensure quality and productivity.
• Lead a team and manage administrative work while building a strong culture.
• Analyze performance and suggest process improvements to optimize operations.

Skills

Leadership experience

Customer service

Team coordination

Analytical thinking

Education

Bachelor's degree in Engineering/Operations

Job description

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

is seeking a Shift Manager to lead a large, diverse team across shifts, ensuring operations keep pace with demand while prioritizing safety and quality. In this hands-on, front-line leadership role you will mentor team members, analyze performance, implement corrective actions, and collaborate with other managers to standardize shift processes and improve customer service.