Delivery Station Operations Leader

Amazon; Ciudad de México; On-site; MXN 480,000 - 720,000; Full time

Job summary

Amazon is seeking an experienced Delivery Area Manager to lead a delivery station team in Mexico City, driving safe, efficient operations and people development. You will oversee shift managers and associates, coordinate with DSP partners, and implement process improvements to meet service goals.

The role requires strong leadership, 6+ years of operational experience, and fluency in English and Spanish. A bachelor's degree is required, with a focus on safety culture and performance metrics.

Qualifications

• Minimum 6+ years of operational experience.
• Bachelor's degree required.
• Fluent in English and Spanish (C1 level) with strong communication skills.

Responsibilities

• Manage the day-to-day operations of the delivery station.
• Lead a team of Process Assistants and Delivery Service Providers.
• Ensure a safe, trained workforce and effective performance metrics.
• Drive lean improvements and process advancement across the site.
• Collaborate with stakeholders and cross-functional teams to meet goals.

Skills

English fluency

Spanish fluency

People leadership

Education

Bachelor's degree

Tools

Lean tools

Job description

Amazon is seeking an experienced Delivery Area Manager to lead a delivery station team in Mexico City, driving safe, efficient operations and people development. You will oversee shift managers and associates, coordinate with DSP partners, and implement process improvements to meet service goals.

The role requires strong leadership, 6+ years of operational experience, and fluency in English and Spanish. A bachelor's degree is required, with a focus on safety culture and performance metrics.