Junior Delivery Station Ops Lead

Amazon; Ciudad de México; On-site; MXN 320,000 - 520,000; Full time

Job summary

Amazon in Mexico City is seeking a Delivery Station Manager Jr to lead a +20 hourly team within last-mile operations. You will monitor safety metrics, payroll, shifts, vacations, overtime and AMZL OPS metrics such as delivery efficiency and cost per shipment.

The role supports purchasing tools and consumables for the station. You will drive improvements, manage KPIs, and implement changes to better serve Amazon customers while controlling costs.

Qualifications

• Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• High school diploma or above.

Responsibilities

• Create balance between “Work hard” and “Have fun” with associates under scope
• Ensure the team execution to accomplish the business goals
• Support process improvement activities associated with process inefficiencies and/or new functions currently not performed in day-to-day operations
• Processes Mapping activities.
• Assist in the development, documentation, deployment and monitoring the key business processes which support all internal processes of AMZL Mexico.
• Follow up the KPIs of operations within the delivery station.
• Actively supports and promotes organization change.
• Dive deep analysis of KPIs
• Support the ACES team, customer service or other upcoming goals.
• Measure drivers’ performance, discipline and customer experience service
• Internal audits execution.
• Support and participate in the quality initiatives, process change initiatives and assist the business to achieve year on year improvements within its operating plan.
• Implement change and/or develop new processes as required to provide ability to better service Amazon customers, focus on reducing cost.
• Implement and develop the delivery stations workflow and metrics according to the standard work and book of processes

Education

Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field

High school diploma or above

Job description

Amazon in Mexico City is seeking a Delivery Station Manager Jr to lead a +20 hourly team within last-mile operations. You will monitor safety metrics, payroll, shifts, vacations, overtime and AMZL OPS metrics such as delivery efficiency and cost per shipment.

The role supports purchasing tools and consumables for the station. You will drive improvements, manage KPIs, and implement changes to better serve Amazon customers while controlling costs.