Customer Service Agent - Español (Mexico City)

CNX; Santiago de Querétaro; Vor Ort; MXN 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

Diverse global organization

Career development opportunities

Competitive salary

Inclusive perks and benefits

Performance incentives

Weekly/biweekly/monthly activities

Raffles and prizes

Zusammenfassung

Concentrix is seeking Customer Service Agents - Español in Mexico City to handle inbound and outbound calls and online inquiries, delivering courteous support and resolving routine problems for our clients’ products and services.

The role requires a High School diploma, 6 months of call center experience, and strong Spanish/English communication, with flexible shifts and a team-focused environment.

Qualifikationen

• 6 months minimum of experience in Call center customer service (Desired)
• High School diploma or equivalent required
• Intermediate - Advanced English level

Aufgaben

• Handle inbound and outbound calls and online inquiries.
• Provide customer service support and resolution of routine problems for clients’ products or services.
• Maintain courteous, professional communication with customers.

Kenntnisse

English Proficiency

Customer Service

Multitasking

Communication Skills

Team Player

Ausbildung

High School Diploma

Tools

Call Center Software

Jobbeschreibung

Concentrix is seeking Customer Service Agents - Español in Mexico City to handle inbound and outbound calls and online inquiries, delivering courteous support and resolving routine problems for our clients’ products and services.

The role requires a High School diploma, 6 months of call center experience, and strong Spanish/English communication, with flexible shifts and a team-focused environment.