Bilingual Customer Service Agent - English

Concentrix; Ciudad de México; Sur place; MXN 201 000 - 268 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Perks and benefits

Monthly performance incentives

Weekly activities

Raffles and prizes

Résumé du poste

Concentrix in Mexico City is seeking Customer Service Agents (English) to handle inbound and outbound calls and internet inquiries, delivering exceptional service and resolving routine problems for clients. The role is full-time and based on Insurgentes Sur in Mexico City.

You will join a team focused on compassionate customer interactions, with opportunities for incentives and career growth in a global CX company.

Qualifications

• High School diploma or equivalent required.
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Responsabilités

• Handle inbound and outbound calls and Internet inquiries as required by client needs.
• Provide customer service support and resolve routine problems related to the client’s products or services.

Connaissances

Customer service

English proficiency

Communication skills

Multitasking

Attention to detail

Formation

High School diploma

Description du poste

Concentrix in Mexico City is seeking Customer Service Agents (English) to handle inbound and outbound calls and internet inquiries, delivering exceptional service and resolving routine problems for clients. The role is full-time and based on Insurgentes Sur in Mexico City.

You will join a team focused on compassionate customer interactions, with opportunities for incentives and career growth in a global CX company.