Customer Service Agent - Español, Bilingüe o Trilingüe

Concentrix; Ciudad de México; On-site; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Inclusive perks

Monthly incentives

Weekly activities

Raffles and prizes

Job summary

Concentrix is hiring Customer Service Agents for F@W - Español, Bilingüe o Trilingüe in Ciudad de México, Querétaro y Mérida. The role involves handling customer inquiries via phone or online channels and delivering service with a focus on resolving routine problems for clients.

The position is full-time and offers inclusive perks, monthly incentives, and various team activities as part of a global organization.

Qualifications

• Interfaces with customers via inbound/outbound calls or through the Internet.
• Resolves routine problems regarding client's product or services.

Responsibilities

• Handle customer inquiries via inbound/outbound calls or online channels.
• Provide customer service support and problem resolution with a human touch.

Job description

Concentrix is hiring Customer Service Agents for F@W - Español, Bilingüe o Trilingüe in Ciudad de México, Querétaro y Mérida. The role involves handling customer inquiries via phone or online channels and delivering service with a focus on resolving routine problems for clients.

The position is full-time and offers inclusive perks, monthly incentives, and various team activities as part of a global organization.