Customer-First Sales Associate

American Eagle Outfitters Inc.; Naucalpan de Juárez; Presencial; MXN 167.000 - 246.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters Inc. is seeking a Sales Associate in Naucalpan de Juárez, Mexico to generate sales by delivering an exceptional shopping experience. You will provide efficient, friendly and knowledgeable service, keeping the store neat, clean and well-presented at all times.

You will role model AEO values and AEO Customer First behaviors in all actions to create a positive Customer First experience for every customer, while supporting teammates and handling transactions with accuracy.

Formación

• Previous retail experience preferred.
• Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
• Demonstrated collaborative skills and ability to work well within a team.
• Ability to receive feedback and take action when appropriate.
• Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products.
• Available to work a flexible schedule to include evenings, weekends and holidays.
• Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
• Proficient with technology.

Responsabilidades

• Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals.
• Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program.
• Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
• Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
• Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style.
• Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels.
• Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
• Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.

Descripción del empleo

American Eagle Outfitters Inc. is seeking a Sales Associate in Naucalpan de Juárez, Mexico to generate sales by delivering an exceptional shopping experience. You will provide efficient, friendly and knowledgeable service, keeping the store neat, clean and well-presented at all times.

You will role model AEO values and AEO Customer First behaviors in all actions to create a positive Customer First experience for every customer, while supporting teammates and handling transactions with accuracy.