Customer-First Retail Sales Associate

American Eagle Outfitters Inc.; Ciudad de México; Presencial; MXN 100.000 - 145.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters Inc. in Mexico City is seeking a Sales Associate to deliver an exceptional shopping experience and drive sales through friendly, knowledgeable service.

You will keep the store neat, help customers, and support brand initiatives while embracing AE Customer First standards. Responsibilities include greeting customers, promoting loyalty programs, processing transactions, restocking, and maintaining store standards.

Formación

• Previous retail experience preferred.
• Excellent verbal and written communication with customers and team.
• Able to work a flexible schedule including evenings, weekends and holidays.
• Ability to work in a fast-paced, deadline-driven environment.
• Proficient with technology and store tools.

Responsabilidades

• Deliver a positive customer experience and achieve daily sales goals.
• Promote AE loyalty programs and brand channels to customers.
• Provide product knowledge to engage customers and maximize sales.
• Support stock, replenishment, and backroom SOPs to maintain operations.
• Process transactions accurately at the register.
• Maintain neat, organized sales floor, cash wrap, fitting room and stockroom.
• Resolve customer concerns per policy with leadership support.

Conocimientos

Retail experience

Customer communication

Team collaboration

Feedback reception

Flexible schedule

Multitasking

Tech proficiency

Descripción del empleo

American Eagle Outfitters Inc. in Mexico City is seeking a Sales Associate to deliver an exceptional shopping experience and drive sales through friendly, knowledgeable service.

You will keep the store neat, help customers, and support brand initiatives while embracing AE Customer First standards. Responsibilities include greeting customers, promoting loyalty programs, processing transactions, restocking, and maintaining store standards.