Customer-First Sales Associate

American Eagle Outfitters Inc.; Ciudad Valles; On-site; MXN 100,000 - 145,000; Full time

Job summary

American Eagle Outfitters Inc. is seeking a Sales Associate for our Mexico City area store. The role focuses on delivering an exceptional shopping experience while driving sales and representing the AEO Customer First values.

The Sales Associate will work with the Store Management Team to ensure a neat, organized store and provide knowledgeable assistance to customers. The candidate will be responsible for promoting loyalty programs, assisting in merchandise presentation, and processing

Qualifications

• Retail experience preferred (not mandatory).
• Strong verbal and written communication with customers and team.
• Demonstrated ability to collaborate within a team.
• Willingness to receive feedback and act on it.
• Able to stand and move for extended periods.
• Flexible schedule including evenings, weekends and holidays.
• Ability to multitask in a fast-paced environment.
• Proficient with technology and store systems.

Responsibilities

• Demonstrate Customer First selling standards to deliver a positive experience and meet daily sales goals.
• Inform customers about loyalty programs to drive brand loyalty.
• Use company tools to provide product knowledge and maximize sales.
• Support colleagues by sharing knowledge and assisting in interactions.
• Suggest outfits and trends based on customer style.
• Promote AE brand channels to customers.
• Process register sales quickly and accurately per cash control procedures.
• Restock returns to correct location and label damaged items properly.
• Maintain neat store, cash wrap, fitting room and stockroom.

Skills

Retail experience

Customer service

Team collaboration

Feedback receptiveness

Stamina to stand long hours

Flexible scheduling

Multitasking

Technology proficiency

Job description

American Eagle Outfitters Inc. is seeking a Sales Associate for our Mexico City area store. The role focuses on delivering an exceptional shopping experience while driving sales and representing the AEO Customer First values.

The Sales Associate will work with the Store Management Team to ensure a neat, organized store and provide knowledgeable assistance to customers. The candidate will be responsible for promoting loyalty programs, assisting in merchandise presentation, and processing