Retail Sales Specialist - Customer-First

American Eagle Outfitters Inc.; Naucalpan de Juárez; Presencial; MXN 165.000 - 248.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters Inc. seeks a dedicated Sales Associate in Naucalpan de Juárez, Mexico, to deliver an exceptional shopping experience and drive sales. You will represent the AE brand, guide customers through product knowledge, and participate in brand loyalty programs.

The role emphasizes teamwork, flexible scheduling, and maintaining a clean, organized store environment while meeting daily store goals and delivering standout customer service.

Formación

• Previous retail experience preferred.
• Strong verbal and written communication with customers and sales leadership.
• Demonstrated collaborative skills and ability to work well within a team.
• Able to stand and move about for extended periods.
• Flexible schedule to include evenings, weekends and holidays.
• Ability to handle multiple tasks in a fast-paced and deadline-oriented environment.
• Proficient with technology.

Responsabilidades

• Consistently demonstrate the AEO Customer First selling standards to deliver a positive customer experience and achieve daily sales goals.
• Drive AE brand loyalty by informing customers about loyalty programs.
• Leverage store tools to provide product knowledge and maximize sales.
• Support fellow employees by sharing knowledge and assisting in customer interactions.
• Outfit the customer with key looks and current promotions based on their style.
• Maintain store cleanliness, neatness, and organization on the sales floor, cash wrap, and fitting rooms.

Conocimientos

Retail experience

Verbal & written comms

Team collaboration

Feedback & action

Standing endurance

Flexible schedule

Multitasking

Technology savvy

Descripción del empleo

American Eagle Outfitters Inc. seeks a dedicated Sales Associate in Naucalpan de Juárez, Mexico, to deliver an exceptional shopping experience and drive sales. You will represent the AE brand, guide customers through product knowledge, and participate in brand loyalty programs.

The role emphasizes teamwork, flexible scheduling, and maintaining a clean, organized store environment while meeting daily store goals and delivering standout customer service.