Customer-First Retail Sales Specialist

American Eagle Outfitters Inc.; Tampico; Presencial; MXN 134.000 - 190.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters Inc. in Tampico, Mexico seeks a Sales Associate to deliver an exceptional shopping experience and drive sales. You will keep the store neat, provide knowledgeable service, and promote AE brand loyalty while guiding customers on current looks and promotions.

The role requires flexible availability including evenings, weekends and holidays, and participation in register transactions with accuracy and courtesy. Join a team focused on Customer First values.

Formación

• Previous retail experience preferred.
• Strong verbal and written communication skills with customers and colleagues.
• Collaborative and team-oriented.
• Ability to receive feedback and take action when appropriate.
• Able to stand and move about for extended periods.
• Flexible schedule including evenings, weekends and holidays.
• Ability to multitask in a fast-paced environment.
• Ability to perform all essential job functions.
• Proficient with technology.

Responsabilidades

• Consistently demonstrate the AEO Customer First selling standards to deliver a positive customer experience and achieve daily sales goals.
• Drive AE brand loyalty through knowledge of loyalty programs and informing customers.
• Leverage company tools to provide product knowledge and maximize sales.
• Provide support to fellow employees through knowledge sharing and assistance.
• Outfit the customer with key looks and current promotions based on style.
• Promote awareness of AEO and aerie brands and channels.
• Perform register transactions quickly and accurately following cash control procedures.
• Restock returns to correct locations and manage damaged merchandise.
• Maintain a neat, clean, and organized sales floor, cash wrap, fitting room, and stockroom.
• Handle merchandising tasks including shipments, floor sets, markdowns, and replenishment SOP.
• Resolve customer concerns in line with policy and with leadership on escalated issues.
• Adhere to all company policies and procedures.

Conocimientos

Retail experience

Communication skills

Teamwork

Feedback receptiveness

Flexible schedule

Multitasking

Technology proficiency

Adherence to essential functions

Descripción del empleo

American Eagle Outfitters Inc. in Tampico, Mexico seeks a Sales Associate to deliver an exceptional shopping experience and drive sales. You will keep the store neat, provide knowledgeable service, and promote AE brand loyalty while guiding customers on current looks and promotions.

The role requires flexible availability including evenings, weekends and holidays, and participation in register transactions with accuracy and courtesy. Join a team focused on Customer First values.