Customer-First Fashion Sales Associate

American Eagle Outfitters Inc.; Lerma; Presencial; MXN 167.000 - 212.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters Inc. is seeking a Sales Associate in Lerma to deliver an exceptional shopping experience and drive daily sales. You will leverage AE loyalty programs, stay informed on promotions, and provide product knowledge to customers.

The role emphasizes teamwork, adaptability, and strong customer service in a fast‑paced retail environment. Join a brand rooted in authenticity and community, with a focus on presenting a neat store and adhering to SOPs while assisting customers with

Formación

• Strong verbal and written communication with customers and team members.
• Collaborative skills and ability to work well in a team.
• Ability to manage multiple tasks in a fast‑paced environment.

Responsabilidades

• Deliver exceptional customer experiences and achieve daily sales goals.
• Promote AE brand loyalty and inform customers about loyalty programs.
• Provide product knowledge to engage customers and maximize sales.
• Assist in store operations, including stock, visuals, and cash handling.
• Suggest outfits and trends to match customer style and promotions.
• Maintain neat, clean, and organized sales floor and backroom SOPs.
• Resolve customer concerns following company policy and escalate when needed.
• Adhere to all company policies and procedures.

Conocimientos

Customer service

Communication

Teamwork

Flexibility

Tech proficiency

Descripción del empleo

American Eagle Outfitters Inc. is seeking a Sales Associate in Lerma to deliver an exceptional shopping experience and drive daily sales. You will leverage AE loyalty programs, stay informed on promotions, and provide product knowledge to customers.

The role emphasizes teamwork, adaptability, and strong customer service in a fast‑paced retail environment. Join a brand rooted in authenticity and community, with a focus on presenting a neat store and adhering to SOPs while assisting customers with