Customer-First Sales Specialist

AEO; Lerma; Presencial; MXN 156.000 - 223.000; Jornada completa

Descripción de la vacante

American Eagle Outfitters in Lerma, Mexico seeks a Sales Associate to deliver an exceptional shopping experience, drive daily sales, and keep the store neat and inviting. You will promote AE loyalty programs, leverage store technology to share product knowledge, process transactions quickly and accurately, and support teammates.

This role requires flexibility to work evenings, weekends and holidays, a customer-first mindset, and strict adherence to company policies while collaborating with the

Formación

• Strong verbal and written communication with customers and sales leadership.
• Ability to work collaboratively within a team.
• Flexible schedule including evenings, weekends and holidays.
• Proficient with technology and store systems.

Responsabilidades

• Deliver exceptional customer service to meet daily sales goals.
• Promote AE loyalty programs and inform customers about them.
• Operate POS transactions accurately following cash control procedures.
• Maintain store appearance and organization on the sales floor and backroom.
• Proactively resolve customer concerns with store leadership.
• Adhere to all company policies and procedures.

Conocimientos

Verbal & written communication

Team collaboration

Feedback responsiveness

Stand/walk extended periods

Flexibility (evenings/weekends/hols)

Multitasking

Compliance with policies

Tech proficiency

Descripción del empleo

American Eagle Outfitters in Lerma, Mexico seeks a Sales Associate to deliver an exceptional shopping experience, drive daily sales, and keep the store neat and inviting. You will promote AE loyalty programs, leverage store technology to share product knowledge, process transactions quickly and accurately, and support teammates.

This role requires flexibility to work evenings, weekends and holidays, a customer-first mindset, and strict adherence to company policies while collaborating with the