Remote Customer Service & Office Operations Coordinator

Unity Communications; Chihuahua; A distancia; MXN 156.000 - 208.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Food vouchers

Telework support

Statutory benefits per Mexican law

Remote work from Mexico

Work with U.S.-based companies

Descripción de la vacante

Unity Communications is seeking a reliable Remote Office & Customer Service Coordinator to support day-to-day customer service and admin tasks for our US partners from Mexico. You will handle calls, qualify leads, schedule appointments, follow up on proposals, and maintain CRM accuracy.

The role emphasizes proactive follow-up, strong organization, and ability to work independently in a remote setting with a Pacific Time-aligned schedule.

Formación

• Advanced English communication is required.

Responsabilidades

• Answer incoming calls and respond to customer inquiries professionally.

Conocimientos

Advanced English communication

Customer service

Strong communication

Organization

Phone handling

Multitasking

CRM / Scheduling systems

Proactive follow-up

Independent remote work

Process discipline

Herramientas

CRM

Scheduling systems

Descripción del empleo

Unity Communications is seeking a reliable Remote Office & Customer Service Coordinator to support day-to-day customer service and admin tasks for our US partners from Mexico. You will handle calls, qualify leads, schedule appointments, follow up on proposals, and maintain CRM accuracy.

The role emphasizes proactive follow-up, strong organization, and ability to work independently in a remote setting with a Pacific Time-aligned schedule.