Client Rate Support

OEC GROUP; Región Centro; On-site; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Full Health Insurance

Vacation Days

Floating Days

Monthly Food Vouchers

Annual salary adjustment

Job summary

OEC Group is seeking a detail-oriented data entry and data maintenance specialist to ensure clients’ quoted rates are accurate in our billing system. You will collaborate with account executives and sales support to provide up-to-date information and generate reports for internal KPI tracking.

The ideal candidate has experience with pricing data, data audits, and Excel reports, and can support cross-department efforts to keep billing compliant with shipping regulations.

Qualifications

• Associate's degree preferred and 1-3 years of experience related to sales support and/or account management in a B2B setting.
• Must have basic knowledge of pricing and sales procedures in order to generate accurate reports.

Responsibilities

• Create, maintain, and enter data on a regular basis to ensure that our system has the clients' updated rates.
• Coordinate with account executives and sales support teams to ensure accurate information is provided.
• Generate reports for internal use to pinpoint changes needed for specific customers.
• Maintain Excel reports to track KPI for tasks.
• Provide insight to other departments on how the system links to billing functions.
• Troubleshoot internal documents for shipment cost/revenue.
• Maintain and own the billing/charging SOP based on account executives’ needs.
• Support sales teams in fixing outdated data and up-to-date billing regulations for shipping.
• Audit accounts regularly to ensure information matches across platforms.
• Work with departments to ensure system functionality for special cases.

Skills

Data entry

Data maintenance

Pricing knowledge

Reporting

Interdepartmental collaboration

Auditing

Education

Associate's degree

Tools

Microsoft Office

Job description

OEC Group offers hybrid work, a competitive salary, a full benefits package, opportunities for professional growth and so much more!

Summary of the role:

• The objective of this position is to performdata entry and data maintenance for clients’ quoted rates in our system to make sure billing automation is accurate.

About OEC Group

Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as, door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance, and more.

About the Position

Essential Duties and Responsibilities include the following (other duties may be assigned):

• Create, maintain, and enter data on a regular basis to ensure that our system has the clients'updated rates.
• Coordinates with account executives and sales support teams to make sure accurate information is being provided.
• Generate reports for internal use to pinpoint certain changes needed for specific customers.
• Maintain Excel reports to keep track of the company’s overall KPI for certain tasks.
• Provide insight to other departments/teams on how the system is linked to billing functions.
• Help troubleshoot internal documents for shipment cost/revenue.
• Maintain and take ownership of the account’s billing/charging SOP based on account executives’ needs and their agreement with clients.
• Provide support to sales and sales support teams for fixing outdated data and making sure each client is up to date with the latest billing regulations for shipping.
• Auditing accounts on a regular basis to make sure information matches on different platforms.
• Work with different departments to make sure the system is functioning properly for special case scenarios.
• having detailed knowledge of the shipping industry and the operational aspect to troubleshoot cases that are needed

Work Schedule

GDL Office 7:00 am - 4:00 pm or 8:00 am - 5:00 pm GDL Time

Computer Skills

To perform this job successfully, an individual should have experience withMicrosoft Office.

Education & Experience

• Associate's degree preferred and1-3years of experience related to sales supportand/or account management in a B2B setting.
• Must have basic knowledge of pricing and sales procedures in order to generate accurate reports.

Perks & Benefits of OEC Group

• Law benefits

After successfully completing a standard90-dayprobationary period the employee is provided with the following benefits package. This includes:

• Full Health Insurance Premium (Medical and Dental)
• Vacation Days
• Personal Days
• Floating Days.
• Monthly Food Vouchers
• Annual performance reviews with the opportunity for annual salary adjustment and annual end-of-year bonus

Company Culture

OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team-building activities!

OEC Group is an Equal Opportunity Employer.

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