Client-Focused Teller: Fast Service & Solutions

Citi; Yautepec; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Citi is seeking an entry-level Teller to support branch operations and provide high-quality client service. The role focuses on accurate transaction processing, cash management, and helping clients with Citi products and digital tools.

The position emphasizes compliance with policies and regulations, teamwork, and delivering an exceptional client experience to contribute to branch revenue and customer satisfaction.

Formación

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsabilidades

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform accurate banking transactions including cash deposits, withdrawals, and vault cash management.
• Identify referral opportunities for new products and services based on clients' financial goals.
• Educate clients on Citi digital and self-service options.
• Adhere to bank policies, controls, and regulatory procedures to safeguard assets.

Conocimientos

Customer service

Sales experience

Money handling

Problem solving

Teamwork

Educación

High School diploma or equivalent

Descripción del empleo

Citi is seeking an entry-level Teller to support branch operations and provide high-quality client service. The role focuses on accurate transaction processing, cash management, and helping clients with Citi products and digital tools.

The position emphasizes compliance with policies and regulations, teamwork, and delivering an exceptional client experience to contribute to branch revenue and customer satisfaction.