Caregiver Onboarding Lead — On-site (Mérida)

Solvo Global; Mérida; On-site; MXN 58,044 - 77,392; Full time

Job summary

A staffing company in Mérida is seeking a highly organized Caregiver Onboarding Coordinator. This role is crucial for supporting newly hired caregivers throughout the onboarding process, ensuring a smooth experience from acceptance to orientation. The ideal candidate will have at least 2 years of experience in customer-facing roles, an advanced level of English, and strong organizational skills. On-site presence at Sede Mayab is required. The position offers a Monday to Friday work schedule from 8:00 AM to 5:00 PM PST.

Qualifications

• Minimum 2 years of experience in client-facing roles.
• Strong customer-service mindset and professional communication skills.
• Ability to work on-site at Sede Mayab, Mérida.

Responsibilities

• Work closely with newly hired caregivers from offer acceptance through orientation.
• Provide virtual support with onboarding documentation.
• Track onboarding progress and follow up consistently.

Skills

Customer service experience

Advanced English level

Calendar management

Organizational skills

Adaptability

Job description

A staffing company in Mérida is seeking a highly organized Caregiver Onboarding Coordinator. This role is crucial for supporting newly hired caregivers throughout the onboarding process, ensuring a smooth experience from acceptance to orientation. The ideal candidate will have at least 2 years of experience in customer-facing roles, an advanced level of English, and strong organizational skills. On-site presence at Sede Mayab is required. The position offers a Monday to Friday work schedule from 8:00 AM to 5:00 PM PST.