Scheduler | Home Care & Home Health

Solvo Global; Mérida; On-site; MXN 240,000 - 360,000; Full time

Job summary

Solvo Global Inc. is seeking a Scheduler for its Home Care & Health operations. The role focuses on coordinating caregiver schedules, communicating with clients and staff, and ensuring smooth service delivery for Arizona-based operations from LATAM (Mexico, Argentina, Peru, Guatemala & Honduras).

The position requires English at C1 and a proven ability to manage complex schedules. The ideal candidate has experience in Home Care or healthcare scheduling, excels in client relationships, and can

Qualifications

• 1+ year of experience in Home Care, Home Health, or Healthcare Coordination.
• Experience coordinating caregivers, patients, healthcare staff, or field employees.
• Strong customer service and relationship management skills.
• Ability to stay calm and solution-oriented in fast-paced environments.
• Advanced English communication skills (C1).
• Excellent organizational skills and attention to detail.

Responsibilities

• Coordinate caregiver schedules based on client needs, availability, and service requirements.
• Handle call-offs, schedule changes, coverage requests, and urgent staffing situations.
• Communicate daily with caregivers, clients, and internal teams.
• Build strong relationships with caregivers and drive workforce engagement.
• Resolve scheduling conflicts through critical thinking and sound decision-making.
• Support onboarding and service setup for new clients.
• Assist with payroll-related scheduling activities, timekeeping, billing support, and administrative operations.
• Identify process improvements for a growing healthcare organization.

Skills

Home care scheduling

Customer service

Communication skills

Organizational skills

English proficiency

Tools

CRM

Job description

Scheduler | Home Care & Home Health (English C1 Required)

Onsite Position | LATAM (Mexico, Argentina, Peru, Guatemala & Honduras)

Schedule: Monday to Friday 8:00 AM - 6:00 PM Arizona Time

Are you experienced in coordinating caregivers, managing last-minute schedule changes, and keeping home care operations running smoothly?

We're looking for a Scheduler to join a growing Home Care & Healthcare organization supporting operations in Arizona. This is an opportunity to become a key part of a team that values initiative, critical thinking, strong communication, and operational excellence.

This role is perfect for professionals who already have experience in Home Care, Home Health, Caregiver Coordination, Staffing Coordination, or Healthcare Scheduling, and enjoy solving complex scheduling challenges while building strong relationships with both clients and caregivers.

What We're Looking For

• At least 1 year of experience in Home Care, Home Health, or Healthcare Coordination
• Previous experience coordinating caregivers, patients, healthcare staff, or field employees
• Strong customer service and relationship management skills
• Ability to remain calm and solution-oriented in fast-paced environments
• Advanced English communication skills (C1 level)
• Excellent organizational skills and attention to detail
• Experience with scheduling, CRM, workforce management, or healthcare systems is a plus

What You'll Do

• Coordinate caregiver schedules based on client needs, availability, and service requirements
• Handle call-offs, schedule changes, coverage requests, and urgent staffing situations
• Communicate daily with caregivers, clients, and internal teams
• Build strong relationships with caregivers and help drive workforce engagement
• Resolve scheduling conflicts through critical thinking and sound decision-making
• Support onboarding and service setup for new clients
• Assist with payroll-related scheduling activities, timekeeping, billing support, and administrative operations
• Identify process improvements and contribute to a growing healthcare organization