Onsite Patient Care Coordinator: Clinic Ops & Support

Snapscale; Mérida; On-site; MXN 201,000 - 312,000; Full time

Benefits offered by this job

Paid training

Paid holidays

Annual performance reviews

Salary increases

Long-term growth potential

Remote work possibility after 1 year

Job summary

Snapscale is seeking Healthcare Virtual Assistants for an onsite role in Mérida, Mexico. You will support established U.S. medical practices, focusing on patient care and operational excellence in a new office environment.

The role offers paid training, holidays, and regular performance reviews with potential salary increases. A long-term, full-time schedule aligns with U.S. business hours, with a future possibility of remote work after one year, subject to HIPAA standards.

Qualifications

• Minimum of 2 years of experience in a healthcare setting.
• Bilingual in English and Spanish ideally; strong phone presence.
• Excellent communication and interpersonal skills.

Responsibilities

• Answer inbound patient calls.
• Schedule and confirm appointments.
• Navigate EMRs and verify insurance benefits.

Skills

Healthcare experience

Bilingual English/Spanish

Strong communication

Team-oriented

Tools

EMR software

Medical terminology

Job description

Snapscale is seeking Healthcare Virtual Assistants for an onsite role in Mérida, Mexico. You will support established U.S. medical practices, focusing on patient care and operational excellence in a new office environment.

The role offers paid training, holidays, and regular performance reviews with potential salary increases. A long-term, full-time schedule aligns with U.S. business hours, with a future possibility of remote work after one year, subject to HIPAA standards.