Bilingual Onsite Customer Service Advocate

Uline; Tijuana; On-site; MXN 396,000 - 424,000; Full time

Benefits offered by this job

Complete health insurance coverage and

Savings fund with employer match

Tuition Assistance Program

Paid holidays and generous PTO

Job summary

Uline Mexicali branch is hiring a Customer Service Representative to build customer relationships, provide solutions, and deliver legendary service. On-site shifts available with comprehensive training in a family‑owned company.

Responsibilities include processing orders, assisting via phone/email/chat, and helping customers navigate the website. Requires high school diploma, bilingual English/Spanish, and prior CS experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Bilingual English/Spanish, fluent in speaking and writing.
• Prior customer service experience a plus; training provided.

Responsibilities

• Process customer orders and inquiries via phone, email, and chat.
• Assist customers with navigating Uline's website and online ordering.
• Become a product and shipping solutions expert to answer questions quickly.

Skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline Mexicali branch is hiring a Customer Service Representative to build customer relationships, provide solutions, and deliver legendary service. On-site shifts available with comprehensive training in a family‑owned company.

Responsibilities include processing orders, assisting via phone/email/chat, and helping customers navigate the website. Requires high school diploma, bilingual English/Spanish, and prior CS experience is a plus.