Bilingual Customer Service Rep - On-Site, Growth & Benefits

Uline; Mexicali; On-site; MXN 396,000 - 424,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Paid holidays

Multiple on-site shifts

Job summary

Uline Mexicali is recruiting a bilingual Customer Service Representative to build strong customer relationships, provide solutions, and deliver legendary service from our Mexicali Branch on site. Join a fast, family‑owned company with excellent training, multiple on‑site shifts, health insurance, tuition assistance, and a path for long‑term career growth in a dynamic call center environment.

Applicants should have a high school diploma or equivalent; a bachelor’s degree is preferred, and

Qualifications

• Bilingual English and Spanish written and spoken.
• Prior customer service experience is a plus; training provided.
• High school diploma or equivalent required; bachelor’s degree preferred.

Responsibilities

• Process customer orders and inquiries in a collaborative call center using world‑class technology.
• Communicate with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.
• Become a product and solutions expert; answer product, pricing and shipping questions quickly and confidently.

Skills

Bilingual English/Spanish

Customer service experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline Mexicali is recruiting a bilingual Customer Service Representative to build strong customer relationships, provide solutions, and deliver legendary service from our Mexicali Branch on site. Join a fast, family‑owned company with excellent training, multiple on‑site shifts, health insurance, tuition assistance, and a path for long‑term career growth in a dynamic call center environment.

Applicants should have a high school diploma or equivalent; a bachelor’s degree is preferred, and