Bilingual Customer Service Specialist — On-Site

Uline Services, S. de R.L. de C.V.; Mexicali; On-site; MXN 357,120 - 383,904; Full time

Benefits offered by this job

Complete health insurance coverage

Multiple bonus programs

Paid holidays

Tuition Assistance Program

Job summary

A leading distributor of shipping and packaging materials in Mexicali seeks a Customer Service Representative to assist customers with orders and inquiries. Ideal candidates will be bilingual in English and Spanish and possess a high school diploma. This on-site position offers competitive pay and opportunities for career growth, along with comprehensive benefits including health insurance and paid time off.

Qualifications

• Fluent in both verbal and written English and Spanish.
• Prior customer service experience is a plus, but training will be provided.

Responsibilities

• Process customer orders and inquiries in a collaborative call center.
• Communicate with customers over phone, email, and chat.
• Help customers navigate the website and online ordering.

Skills

Bilingual (English / Spanish)

Customer service orientation

Problem-solving

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

A leading distributor of shipping and packaging materials in Mexicali seeks a Customer Service Representative to assist customers with orders and inquiries. Ideal candidates will be bilingual in English and Spanish and possess a high school diploma. This on-site position offers competitive pay and opportunities for career growth, along with comprehensive benefits including health insurance and paid time off.