Bilingual Customer Support Specialist (English/Spanish)

Uline; Mexicali; Sur place; MXN 396 000 - 424 000; Plein temps

Avantages offerts par ce poste

Complete health insurance coverage

Multiple bonus programs

Paid holidays and generous paid time |

Tuition Assistance Program

Résumé du poste

Uline in Mexicali, BC, Mexico is seeking a Customer Service Representative to build strong customer relationships, provide solutions and deliver legendary service. This on-site role emphasizes fast, friendly support and hands-on training with world-class tools.

You'll handle orders, inquiries by phone, email and chat, help customers navigate the website, and become a product expert. Competitive pay (35,500–38,000 MXN per month) with benefits, on-site shifts, and career growth in a family-owned

Qualifications

• Fluent in English and Spanish (written and spoken).
• High school diploma or equivalent; Bachelor's degree preferred.
• Customer service experience is a plus; training provided.

Responsabilités

• Process customer orders and inquiries in a call center environment.
• Communicate with customers by phone, email and chat.
• Help customers navigate Uline's website and online ordering.
• Become a product and solutions expert to answer questions quickly and confidently.

Connaissances

Bilingual English/Spanish

Formation

High school diploma or equivalent

Bachelor's degree preferred

Description du poste

Uline in Mexicali, BC, Mexico is seeking a Customer Service Representative to build strong customer relationships, provide solutions and deliver legendary service. This on-site role emphasizes fast, friendly support and hands-on training with world-class tools.

You'll handle orders, inquiries by phone, email and chat, help customers navigate the website, and become a product expert. Competitive pay (35,500–38,000 MXN per month) with benefits, on-site shifts, and career growth in a family-owned