Bilingual Neurology Scheduler – On-Site Monterrey

Cortex Tbi; Monterrey; On-site; MXN 290,000 - 312,000; Full time

Job summary

Neurology Clinic in Monterrey, Nuevo León, Mexico is seeking experienced bilingual Virtual Schedulers to support US-based clinics. The role requires fluency in English and Spanish and a background in patient scheduling and healthcare administration.

The ideal candidate will manage appointments, coordinate patient care, and maintain EMR records in a fast-paced environment, with independent contractor terms and weekly pay.

Qualifications

• Fully bilingual in English and Spanish (required).
• Educational background in a medical or healthcare field, OR previous healthcare experience (required).
• Experience as Scheduler, Medical Scheduler, Patient Coordinator, Case Manager, Medical Assistant, or similar role.

Responsibilities

• Schedule, reschedule, and confirm patient appointments.
• Coordinate patient care and maintain provider schedules.
• Conduct patient intake and collect required documentation.
• Assist patients with appointment-related questions and follow-ups.
• Coordinate referrals, authorizations, and prescription requests as needed.
• Maintain accurate patient records in the EMR system.
• Communicate effectively with patients, providers, and clinic staff.
• Support case management and healthcare administrative processes.
• Ensure a positive patient experience with professional communication.

Skills

Bilingual English-Spanish

Education

Medical/healthcare background

Job description

Neurology Clinic in Monterrey, Nuevo León, Mexico is seeking experienced bilingual Virtual Schedulers to support US-based clinics. The role requires fluency in English and Spanish and a background in patient scheduling and healthcare administration.

The ideal candidate will manage appointments, coordinate patient care, and maintain EMR records in a fast-paced environment, with independent contractor terms and weekly pay.