Bilingual Medical Front Desk (Spanish/English) – Remote

Go Lean Health; Monterrey; Remote; MXN 140,000 - 187,000; Part time

Job summary

Go Lean Health is seeking a Bilingual Medical Assistant / Medical Receptionist to support a busy US-based skin clinic remotely. Responsibilities include frontline patient communication, scheduling, insurance verification, and administrative support to keep the in-clinic team focused on care.

The role requires full fluency in Spanish and English, at least 1 year supporting a US medical clinic, and comfort with remote work in a dedicated clinic support capacity.

Qualifications

• Must be fluent in both Spanish and English.
• Minimum of 1 year experience supporting a US-based medical clinic.
• Experience with medical front desk tasks and phone management.
• Knowledge of insurance verification and prior authorizations workflows.

Responsibilities

• Phone Management: answer inbound calls promptly and professionally, assist with questions and scheduling, document call details.
• Appointment Scheduling: manage clinic calendar, handle rescheduling and cancellations, confirm details.
• Insurance Verification: verify coverage and eligibility, update patient records.
• Prior Authorizations: coordinate requests, gather required information, track status with payers.

Skills

Bilingual Spanish/English

Medical receptionist

Remote work

Job description

Go Lean Health is seeking a Bilingual Medical Assistant / Medical Receptionist to support a busy US-based skin clinic remotely. Responsibilities include frontline patient communication, scheduling, insurance verification, and administrative support to keep the in-clinic team focused on care.

The role requires full fluency in Spanish and English, at least 1 year supporting a US medical clinic, and comfort with remote work in a dedicated clinic support capacity.