Bilingual Inside Sales Assistant (English/Spanish) - Real Estate

Workana LLC; México; Teletrabalho; MXN 350 000 - 700 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Base pay plus commissions

Resumo da oferta

Workana LLC is seeking a Bilingual Inside Sales Assistant to support a real estate team with outbound outreach, lead follow-up, and appointment setting. This remote, full-time role requires confidence on the phone and excellent organizational skills.

You will manage CRM contacts, reactivate leads, and hand off qualified opportunities to licensed agents, helping grow the sales pipeline. Fluency in English and Spanish is essential; compensation includes fixed base pay plus commissions.

Qualificações

• Fluent in English and Spanish; strong verbal and written communication.
• Experience in sales, inside sales, appointment setting, or customer service.
• Confident making outbound calls and building rapport with diverse contacts.
• Strong active listening and ability to guide conversations to the next step.
• Familiarity with CRM platforms and accurate recordkeeping.

Responsabilidades

• Database reactivation: Run outbound campaigns to reconnect with CRM contacts and identify opportunities.
• Event and campaign outreach: Share market updates and offers with past leads and local contacts.
• Lead nurturing: Follow up with online leads across multiple touchpoints.
• Lead qualification: Understand buying/selling plans, timelines, and interest in home valuations.
• Appointment setting: Schedule strategy calls or home consultations with agents.
• CRM management: Record call notes, update lead statuses, and set follow-up tasks.
• Agent handoff: Provide clear summaries to agents for prepared appointments.

Conhecimentos

Bilingual English/Spanish

Outbound calling

Lead follow-up

Active listening

Time management

Ferramentas

CRM software

Descrição da oferta de emprego

Work arrangement: Remote
Time commitment: Full-time
Compensation: Fixed base pay plus commissions

About the role

We are looking for an articulate, persistent, and engaging Bilingual Inside Sales Assistant (ISA) to support a real estate team with outbound outreach, lead follow-up, and appointment setting.

You will connect with contacts already in our CRM, including online leads, community event attendees, open house visitors, and past contacts. Your goal will be to build relationships, identify buying or selling opportunities, and schedule qualified appointments for our licensed real estate agents.

This is a sales-focused virtual assistant role that requires confidence on the phone, consistent follow-through, and excellent organizational skills.

Responsibilities

• Database reactivation: Run outbound calling campaigns to reconnect with existing CRM contacts and identify new opportunities.
• Event and campaign outreach: Share market updates, community event invitations, and relevant offers with past event leads and local contacts.
• Lead nurturing: Follow up consistently with online leads, including HomeLight contacts and other lead lists, through multiple phone touchpoints.
• Lead qualification: Use active listening and natural conversation to understand buying or selling plans, timelines, and interest in home valuations.
• Appointment setting: Turn engaged conversations into scheduled strategy calls or home consultations with our agents.
• CRM management: Record accurate call notes, update lead statuses, and create follow-up tasks to keep the database organized.
• Agent handoff: Provide clear summaries of each qualified lead’s needs, timing, and relevant background so agents can prepare for their appointments.

Requirements

• Professional fluency in English and Spanish, with strong verbal and written communication skills.
• Previous experience in sales, inside sales, appointment setting, or customer service.
• Confidence making outbound calls and building rapport with a wide range of people.
• Strong active listening skills and the ability to guide conversations toward a clear next step.
• Familiarity with CRM platforms, contact management, and accurate recordkeeping.
• Strong organization and time management skills.
• Ability to work independently and maintain consistent follow-up.
• A proactive, persistent approach to handling objections and reconnecting with leads.

Nice to have

• Experience supporting a real estate team.
• Previous experience in outbound sales, telemarketing, or lead reactivation.
• Familiarity with the U.S. real estate market.
• Experience following up with HomeLight or similar online lead sources.

What we offer

• A full-time, remote opportunity supporting a real estate team.
• Fixed base pay plus commissions, with compensation details discussed during the hiring process.
• A role where your relationship-building and follow-up efforts directly support the team’s sales pipeline.