Bilingual Customer Support Specialist - Remote (EN/ES)

Hos247 Llc; Tijuana; Remote; MXN 777,939,000 - 1,037,252,000; Full time

Job summary

Hos247 Llc is seeking a full-time, remote Customer Support contractor to assist English- and Spanish-speaking customers in the USA and Canada. This role is based in Mexico and requires weekend availability, with potential growth into upper-level positions as the company expands.

You will handle inquiries, resolve issues, and provide friendly, efficient service while collaborating with the team. Prior experience is valued, and familiarity with Zendesk is a plus.

Qualifications

• Fluent in English and Spanish.
• ≥1 year in customer support or sales serving English-speaking customers.
• Available to work weekends; background check required.

Tools

Zendesk

Job description

Hos247 Llc is seeking a full-time, remote Customer Support contractor to assist English- and Spanish-speaking customers in the USA and Canada. This role is based in Mexico and requires weekend availability, with potential growth into upper-level positions as the company expands.

You will handle inquiries, resolve issues, and provide friendly, efficient service while collaborating with the team. Prior experience is valued, and familiarity with Zendesk is a plus.