Bilingual Customer Support Specialist (ENG + SPA) - Remote

Hos247 Llc; Tijuana; Remote; MXN 777,939,000 - 1,037,252,000; Full time

Job summary

Hos247 Llc is seeking a full-time, remote Customer Support contractor to assist English- and Spanish-speaking customers in the USA and Canada. This role is based in Mexico and requires weekend availability, with potential growth into upper-level positions as the company expands.

You will handle inquiries, resolve issues, and provide friendly, efficient service while collaborating with the team. Prior experience is valued, and familiarity with Zendesk is a plus.

Qualifications

• Fluent in English and Spanish.
• ≥1 year in customer support or sales serving English-speaking customers.
• Available to work weekends; background check required.

Tools

Zendesk

Job description

Company Description

HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commerical fleets.

Company Description

HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commerical fleets.

Learn more https://hos247.com/

Job Description

This is a full-time virtual (work-from-home) Customer Support contractor position in Mexico. You will be working with English-speaking and Spanish-speaking customers in the USA and Canada. We’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.

Qualifications

You must be fluent in both English and Spanish, tech-savvy, and have at least 1 year of experience in customer support or sales roles serving English-speaking customers. Must be available to work weekends (Saturday and Sunday), with days off scheduled during the week. Familiarity with Zendesk Support is a plus. Previous residence in the US is a big plus. Must be able to pass a background check.