Bilingual Customer Support Specialist (ENG + SPA) - Remote

SmartRecruiters, Inc.; Tijuana; A distancia; MXN 201.000 - 241.000; Jornada completa

Descripción de la vacante

HOS247 LLC in Mexico offers a full-time virtual Customer Support contractor role working with English- and Spanish-speaking customers in the USA and Canada.

The role requires weekend availability, strong communication, tech-savviness, Zendesk familiarity is a plus, and the ability to pass a background check; remote schedule with weekends.

Formación

• Fluent in English and Spanish.
• At least 1 year of experience in customer support or sales serving English-speaking customers.
• Must be available to work weekends (Saturday and Sunday), with days off scheduled during the week.
• Residence in the US is a big plus; ability to pass a background check.

Conocimientos

Bilingual English/Spanish

Herramientas

Zendesk

Descripción del empleo

• Full-time
• Compensation: USD 1,000 - USD 1,200 - monthly

Company Description

HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commerical fleets.

Learn more https://hos247.com/

Job Description

This is a full-time virtual (work-from-home) Customer Support contractor position in Mexico. You will be working withEnglish-speaking and Spanish-speaking customers in the USA and Canada.We’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.

Qualifications

You must be fluent in both English and Spanish, tech-savvy, and have at least 1 year of experience in customer support or sales roles serving English-speaking customers. Must be available to work weekends (Saturday and Sunday), with days off scheduled during the week. Familiarity with Zendesk Support is a plus. Previous residence in the US is a big plus. Must be able to pass a background check.