Bilingual Customer Support Specialist (English/Spanish)

Epsilon Solutions Ltd.; Ciudad de México; Presencial; MXN 167.000 - 257.000; Jornada completa

Descripción de la vacante

Epsilon Solutions Ltd. in Mexico City is seeking a Customer Service Representative for an on-site, full-time role in Azcapotzalco, CMX. You will handle customer inquiries, resolve issues, and deliver ongoing support to ensure satisfaction.

The ideal candidate has at least one year of customer service or call center experience, strong communication and interpersonal skills, and the ability to multitask while maintaining attention to detail. Advanced English (B2+) is required.

Formación

• High School diploma completed.
• Advanced English level (B2+ and above).
• 1+ years of Customer Service or Call Center Experience.
• Strong communication and interpersonal skills.
• Problem-solving and conflict resolution skills.
• Attention to detail and ability to multitask effectively.

Responsabilidades

• Handle customer inquiries and resolve issues.
• Provide outstanding customer support and ensure customer satisfaction daily.

Conocimientos

English proficiency

Communication skills

Interpersonal skills

Problem solving

Attention to detail

Multitasking

Customer service experience

Educación

High School diploma

Descripción del empleo

Epsilon Solutions Ltd. in Mexico City is seeking a Customer Service Representative for an on-site, full-time role in Azcapotzalco, CMX. You will handle customer inquiries, resolve issues, and deliver ongoing support to ensure satisfaction.

The ideal candidate has at least one year of customer service or call center experience, strong communication and interpersonal skills, and the ability to multitask while maintaining attention to detail. Advanced English (B2+) is required.