Bilingual Customer Support Agent – Evening/Night Shifts

Integral Group Solucion; Ciudad de México; On-site; MXN 152,000 - 182,000; Full time

Benefits offered by this job

Legal benefits from day one

Growth opportunities

Great Place To Work

Job summary

INTEGRAL GROUP SOLUTION is seeking a bilingual Customer Service Representative with experience in customer support in Mexico City to provide prompt, professional assistance. You will coordinate services with providers to dispatch help to customers and ensure timely follow-ups.

Requirements include at least 6 months in bilingual customer service and a completed high school diploma. Work hours are 3:00 PM–11:00 PM or 11:00 PM–7:00 AM, Monday to Sunday, with legal benefits from day one and clear

Qualifications

• Minimum of 6 months of experience in bilingual customer service.
• High school diploma completed.
• Customer service-oriented attitude.

Responsibilities

• Coordinate various assistance services by contacting providers to dispatch service to customers, ensuring timely responses and follow-ups.

Skills

Bilingual

Customer service

Communication

Education

High school diploma

Job description

INTEGRAL GROUP SOLUTION is seeking a bilingual Customer Service Representative with experience in customer support in Mexico City to provide prompt, professional assistance. You will coordinate services with providers to dispatch help to customers and ensure timely follow-ups.

Requirements include at least 6 months in bilingual customer service and a completed high school diploma. Work hours are 3:00 PM–11:00 PM or 11:00 PM–7:00 AM, Monday to Sunday, with legal benefits from day one and clear