Bilingual Agent CDMX

Concentrix; Ciudad de México; On-site; MXN 133,920 - 167,400; Full time

Benefits offered by this job

Weekly base salary

IMSS and INFONAVIT benefits

Paid training

Career advancement opportunities

Incentives for performance and attendance

Job summary

A global customer service company in Ciudad de México seeks a Bilingual Agent to provide top-notch support via phone, chat, and email. The ideal candidate will have a high school diploma and basic computer skills, along with a proficiency in English. This role offers a supportive team environment, legal benefits, and opportunities for professional growth. If you're ready to grow your career, apply today!

Qualifications

• High school diploma or equivalent is mandatory.
• Basic computer skills to handle system queries.
• Excellent communication skills, both in Spanish and English.

Responsibilities

• Assist customers via phone, chat, or email with professionalism and care.
• Follow established processes and use internal systems to resolve inquiries.
• Collaborate with your team to deliver great service every day.

Skills

Clear communication

Basic computer skills

English proficiency

Education

High school diploma

Job description

Job Title

Bilingual Agent CDMX

Job Description

Bilingual Agent in CDMX

Grow Your Career with Concentrix Mexico! Looking for a new opportunity? At Concentrix Mexico, we offer the right tools, a supportive team, and the chance to grow in a company that values your potential. Join our community of professionals today. 🇲🇽

Position

Customer Support Representative

Responsibilities

• Assist customers via phone, chat, or email with professionalism and care.
• Follow established processes and use internal systems to resolve inquiries.
• Collaborate with your team to deliver great service every day.

Benefits

• ✅ Weekly base salary
• ✅ IMSS, INFONAVIT, and legal benefits
• ✅ Paid training
• ✅ Career advancement opportunities
• ✅ Incentives for performance and attendance

Requirements

• High school diploma
• Basic computer skills
• Availability for full-time shifts
• Clear communication
• (For bilingual roles) English proficiency required

Ready to build your future? Apply now and start your career journey with Concentrix Mexico.