Benefits Specialist

NCR Voyix Corporation; Ciudad de México; Hybrid; MXN 420,000 - 660,000; Full time

Benefits offered by this job

Office-based in Mexico City

Competitive compensation

Professional development opportunities

Job summary

NCR Voyix Corporation in Mexico City is seeking a Benefits Specialist to administer LATAM benefits programs and support wellbeing initiatives. You will partner with HR, Payroll, vendors, and the Global Benefits team to deliver compliant, employee-focused benefits.

The role covers healthcare, life insurance, retirement, leave programs, and data integrity in Workday. Strong communication and analytical skills are essential to improve programs and ensure accurate enrollments and reporting across

Qualifications

• Bachelor's degree in HR, Business Administration, Labor Relations, or related field.
• 2+ years of benefits administration experience in LATAM or multinational environments.
• Knowledge of local LATAM regulatory requirements (IMSS, INFONAVIT, retirement, leave).
• Experience with HRIS systems (Workday preferred) and vendor management.

Responsibilities

• Manage and support benefits programs across LATAM, including healthcare, life insurance, retirement, savings, wellness, and leave programs.
• Serve as the main point of contact for benefits inquiries and issue resolution.
• Partner with HR, Payroll, and external vendors to administer and improve benefit programs.
• Ensure compliance with local regulations and statutory benefit requirements, with strong focus on Mexico and support for other LATAM countries.
• Support benefits communications, enrollments, renewals, audits, reporting, and vendor management.
• Maintain accurate benefits data in Workday and other HR systems.
• Analyze benefits trends and employee feedback to recommend program improvements.
• Participate in regional and global benefits projects, wellbeing initiatives, and process enhancements.

Skills

Benefits administration

Regulatory compliance

Vendor management

Communication skills

Analytical skills

English proficiency

Education

Bachelor's degree in HR or related field

Tools

Workday

Job description

# **Benefits Specialist – LATAM**## Location: Mexico City, Mexico Work Model: Full-time, 100% office-basedThe Benefits Specialist is responsible for administering and supporting employee benefits programs across Latin America (LATAM) while contributing to global benefits and wellbeing initiatives. The role partners with employees, HR, Payroll, vendors, and the Global Benefits team to ensure a positive employee experience, regulatory compliance, and effective delivery of benefit programs.**Key Responsibilities:*** Manage and support benefits programs across LATAM, including healthcare, life insurance, retirement, savings, wellness, and leave programs.* Serve as the main point of contact for employee benefits inquiries and issue resolution.* Partner with HR, Payroll, and external vendors to administer and improve benefit programs.* Ensure compliance with local regulations and statutory benefit requirements, with strong focus on Mexico and support for other LATAM countries.* Support benefits communications, annual enrollments, renewals, audits, reporting, and vendor management.* Maintain accurate benefits data in Workday and other HR systems.* Analyze benefits trends and employee feedback to recommend program improvements.* Participate in regional and global benefits projects, wellbeing initiatives, and process enhancements.**Basic Qualifications:*** Bachelor's degree in HR, Business Administration, Labor Relations, or related field.* 2+ years of benefits administration experience in LATAM and/or multinational environments.* Knowledge of benefits programs, payroll processes, and Mexican statutory requirements (IMSS, INFONAVIT, retirement, and leave programs).* Familiarity with benefits practices across multiple LATAM countries.* Experience with HRIS systems (Workday preferred), vendor management, and process improvement.* Strong analytical, communication, and customer service skills.**Preferred Qualifications:*** Experience supporting benefits programs across multiple LATAM countries and global initiatives.* Knowledge of leave management, disability programs, healthcare, insurance, and retirement benefits.* Experience with vendor and broker management.* Advanced English proficiency.* Experience in multinational or shared services environments.Offers of employment are conditional upon passage of screening criteria applicable to the job