Assistant Community Association Manager

Gordian Staffing Careers; Región Centro; Remote; MXN 280,000 - 420,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Work stability

Equipment provided

Aguinaldo 30 days

12 vacation days

IMSS

Major medical insurance

Job summary

Gordian Staffing Careers is seeking an Assistant Community Association Manager (ACAM) for a remote position. You may need to visit CDMX or GDL on the first day.

Responsibilities include processing architectural applications, maintaining logs, preparing board packets, and coordinating meetings while delivering proactive customer service. Qualifications emphasize strong English, organization, and experience in HOA or admin support, with proficiency in MS Word/Excel and VMS.

Qualifications

• Strong English skills (verbal and written).
• Highly organized with attention to detail.
• Ability to manage multiple priorities and deadlines.
• Experience in administrative, customer service or HOA support.

Responsibilities

• Process architectural applications and maintain violation logs.
• Prepare board packets, reports and professional communications.
• Coordinate meetings and projects for the community.
• Respond to homeowners and vendors; create and follow up on work orders.
• Support meetings and communications; occasional evening minutes.

Skills

Strong English

Organized

Attention to detail

Multitasking

Tools

Microsoft Word

Microsoft Excel

VMS

Job description

This is a remote position, in case you get selected you'll need to visit our offices in CDMX or GDL on the first day.

Assistant Community Association Manager (ACAM)

About our client:

For more than 20 years, we've combined responsive, relationship-driven service with innovative technology to help communities operate with greater clarity, efficiency, and confidence. Our secure platform provides real-time visibility, transparent information, and streamlined communication, while our experienced team delivers dependable financial oversight, operational support, and tailored onsite services. By continually evolving our solutions to meet changing community needs and industry best practices, we provide the expertise and resources communities need to thrive.

As a Assistant Community Association Manager (ACAM), you will be responsible for:

• Processing architectural applications, maintaining violation logs and community records, preparing board packets and reports, coordinating meetings and projects, responding to homeowners and vendors, creating and following up on work orders, and preparing professional communications.
• The role requires strong organization, attention to detail, excellent English communication skills, and the ability to manage multiple priorities while providing proactive, professional customer service. Occasional evening board meetings and meeting minutes may be required.

Work Schedule:

• Standard time: 10:00 a.m. to 7:00 p.m. CST MX
• Daylight saving: 9:00 a.m. 6:00 p.m. CST MX

This is a remote position, in case you get selected you'll need to visit our offices in CDMX or GDL on the first day.

Benefits:

• Competitive Salary (According to experience).
• Remote Work.
• Work Stability.
• Computer equipment.
• Christmas bonus of 30 days (Aguinaldo).
• 12 vacation days after the first year.
• IMSS.
• Major medical insurance since day 1.

After the 3-month probation contract, we add the following:

• Minor medical insurance (Clinic may vary according to your city).
• Food vouchers (10% of the gross salary).
• Restaurant tickets ($2,069 pesos).
• Saving fund (8% of the gross salary).

Minimum requirements

• Strong English skills (verbal and written)
• Intermediate experience in an administrative, customer service, or community management support role.
• Understanding or experience of HOA Management
• Proficient in Microsoft Word and Excel and comfortable learning and using multiple software platforms, including VMS.
• Highly organized and detail-oriented, with the ability to manage multiple tasks, prioritize, and meet deadlines.
• Administrative coordination skills, including processing architectural applications, maintaining violation records, preparing board packets, creating work orders, and supporting meetings and communications.
• Flexible schedule with availability to occasionally attend evening board meetings and take meeting minutes.