Assistant Property Manager

Gordian Staffing Careers; Región Centro; Remote; MXN 268,000 - 402,000; Full time

Benefits offered by this job

Remote work

Work stability

Christmas bonus (Aguinaldo)

12 vacation days after first year

IMSS

Major medical insurance from day 1

Minor medical insurance after 3 months

Food vouchers (10% of gross salary)

Restaurant tickets (approx. MXN 2,069)

Job summary

Gordian Staffing seeks an Assistant Community Association Manager to provide administrative support to the CAM for assigned communities. You will handle inquiries from homeowners, boards, and vendors, manage tasks and communications, and assist with board meetings and records.

The role emphasizes organization, communication, and attention to detail in a remote work setup with occasional office visits in Mexico.

Qualifications

• Strong English skills (verbal and written).
• High school diploma or equivalent; college coursework preferred.
• Experience in administrative, property management, customer service, or community association.
• Excellent written and verbal communication with strong organizational skills.
• Proficiency with Microsoft Outlook, Word, Excel, Teams.

Responsibilities

• Provide administrative and operational support to the Community Association Manager for assigned communities.
• Respond to homeowner, Board member, and vendor inquiries professionally and within response-time expectations.
• Monitor and maintain tasks, work orders, and follow-up items through completion.
• Prepare and distribute homeowner communications and meeting notices with CAM approval as required.
• Assist with Board meeting agendas, management reports, and supporting documents.
• Attend Board meetings, community inspections, and vendor meetings as assigned.
• Document meeting actions and track assignments and deadlines.
• Coordinate vendor proposals, service requests, repairs, inspections, and follow-up.
• Maintain accurate Association records and compliance documents.
• Assist with architectural applications, compliance matters, and HOA processes.
• Assist with delinquency, collections, insurance, maintenance, and other matters as directed by the CAM.
• Review documents for accuracy before distribution and maintain professional communication with stakeholders.
• Provide coverage to the management team as needed and participate in training to progress in the role.

Skills

Strong English skills

Communication skills

Organizational skills

Microsoft Office proficiency

Customer service

Education

High school diploma or equivalent

College coursework or degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Gordian Staffing, A New Way of HR.

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

About our client:

For more than 20 years, we've combined responsive, relationship-driven service with innovative technology to help communities operate with greater clarity, efficiency, and confidence. Our secure platform provides real-time visibility, transparent information, and streamlined communication, while our experienced team delivers dependable financial oversight, operational support, and tailored onsite services. By continually evolving our solutions to meet changing community needs and industry best practices, we provide the expertise and resources communities need to thrive.

As an Assistant Community Association Manager (ACAM), you will be responsible for:

• Provide administrative and operational support to the Community Association Manager for assigned communities.


• Respond to homeowner, Board member, and vendor inquiries professionally and within established company response-time expectations.


• Monitor and maintain assigned tasks, work orders, action items, and follow-up items through completion.


• Prepare and distribute homeowner communications, community notices, meeting notices, and other Association correspondence with CAM approval as required.


• Assist with preparation of Board meeting agendas, management reports, meeting packets, and supporting documentation.


• Attend Board meetings, community inspections, and vendor meetings as assigned.


• Document meeting action items and assist with tracking assignments and deadlines.


• Coordinate vendor proposals, service requests, repairs, inspections, and follow-up.


• Maintain accurate Association records, including contracts, proposals, correspondence, compliance documentation, and meeting materials.


• Assist with architectural applications, compliance matters, homeowner requests, and Association processes in accordance with established procedures.


• Assist with delinquency, collections, insurance, maintenance, and other Association matters as directed by the CAM.


• Review documents and communications for accuracy, completeness, appropriate recipients, attachments, dates, and formatting before distribution.


• Maintain professional communication with homeowners and Board members and escalated sensitive or complex matters to the CAM.


• Provide coverage and administrative support to the management team as needed.


• Participate in training and professional development to build the knowledge and skills necessary to progress into a Community Association Manager position.


• Perform other duties as assigned.

Work Schedule:

Monday - Friday

• Standard time: 10:00 AM - 7:00 PM MX time


• Daylight saving: 9:00 AM - 6:00 PM MX time

This is a remote position, in case you get selected you’ll need to visit our offices in CDMX or GDL on the first day.

Benefits:

• Competitive Salary (According to experience).


• Remote Work.


• Work Stability.


• Christmas bonus of 30 days (Aguinaldo).


• 12 vacation days after the first year.


• IMSS.


• Major medical insurance since day 1.

After the 3-month probation contract, we add the following:

• Minor medical insurance (Clinic may vary according to your city).


• Food vouchers (10% of the gross salary).


• Restaurant tickets ($2,069 pesos).


• Saving fund (8% of the gross salary).


• Strong English skills (verbal and written)


• High school diploma or equivalent required; college coursework or degree preferred.


• Previous administrative, property management, customer service, or community association experience preferred.


• Strong written and verbal communication skills.


• Strong organizational skills with the ability to manage multiple priorities and deadlines.


• Excellent attention to detail and follow-through.


• Ability to communicate professionally with Board members, homeowners, vendors, and coworkers.


• Proficiency with Microsoft Outlook, Word, Excel, Teams, and related business applications.