Application Engineering Lead, Technical Services

Henkel

Estado de México

Híbrido

MXN 900.000 - 1.300.000

Jornada completa

Hace 5 días
Sé de los primeros/as/es en solicitar esta vacante
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Ventajas ofrecidas por este puesto de trabajo

Flexible work scheme
Hybrid work model
Global opportunities
Health programs
Parental leave
Employee Share Plan
Flexible Benefits
Meal vouchers
Savings fund
Friday early finish

Descripción de la vacante

Henkel Mexico is seeking a leader to head the technical service team, coordinating with the application center, analytical group and PD to deliver value through technical expertise for adhesives processes. You will oversee projects, drive customer demonstrations, and develop value propositions.

You will manage KPI results, train Henkel staff, support key accounts locally and for global accounts, and pursue innovative solutions while ensuring safety and regulatory compliance.

Formación

  • Experience leading technical service teams.
  • Strong analytical and problem-solving abilities.
  • Proven ability to drive value propositions and customer training.

Responsabilidades

  • Lead the technical service team.
  • Drive product recommendations, demonstrations, and troubleshooting for customers.
  • Develop value propositions and drive KPI results.
  • Provide high-level support for Key Accounts at MX and global level.
  • Collaborate with application equipment teams and R&D for innovative solutions.
  • Manage training programs for Henkel staff and customers.
  • Coordinate with regional Sales, Marketing, PD, Product Management, and BD on Technical Service direction.

Conocimientos

Analytical thinking
Troubleshooting
Leadership
Negotiation
Teamwork
Communication
Learning agility

Herramientas

CRM
Excel
PowerPoint
Word
Power BI
AI tools

Descripción del empleo

Henkel Mexico is seeking a leader to head the technical service team, coordinating with the application center, analytical group and PD to deliver value through technical expertise for adhesives processes. You will oversee projects, drive customer demonstrations, and develop value propositions.

You will manage KPI results, train Henkel staff, support key accounts locally and for global accounts, and pursue innovative solutions while ensuring safety and regulatory compliance.

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