Accounts & Data Entry Specialist: Customer Service

Mouser; Región Centro; On-site; MXN 150,000 - 210,000; Full time

Job summary

Mouser is seeking a detail-focused administrative specialist in Jalisco to support order releases, new account setups and data processing. The role emphasizes high-quality service, accurate data entry, and timely communication with internal teams and customers.

Responsibilities include handling multiple currencies, maintaining records, preparing reports, and contributing to continuous quality improvements. You will work in a fast-paced environment requiring reliability and confidentiality.

Qualifications

• Basic education equivalent to US High School Diploma and 2 years general office experience.
• Ability to provide excellent customer service.
• Courteous written and verbal communication with customers.
• Proficient typing, math and writing skills.
• Able to operate PC and use office software for long periods.
• Detail-oriented with strong organizational skills.
• Ability to work under the pressure of deadlines.

Responsibilities

• Gratify and astonish customers with service excellence.
• Performs order releases and new account set-ups; communicates with personnel regarding problem accounts.
• Reconciles wire payments and resolves payment discrepancies; may perform credit investigations and collections.
• Performs data entry accurately using various computer programs; formats material as required.
• Processes work promptly; meets daily productivity objectives with quality.
• Proofs entered data and generates reports; reviews discrepancies and verifies data.
• Understands and works with multiple currencies.
• Files, keeps records, and distributes facsimiles, mail, email, and reports as needed.
• Maintains commitment to goals and high standards of quality; demonstrates time management.
• Interacts professionally with internal and external contacts.
• Well organized; prioritizes tasks; supports total quality processes; maintains confidentiality.
• Regular attendance is essential; performs other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Typing

Time management

Education

High School Diploma

Tools

Windows

Word

Excel

Outlook

Job description

Mouser is seeking a detail-focused administrative specialist in Jalisco to support order releases, new account setups and data processing. The role emphasizes high-quality service, accurate data entry, and timely communication with internal teams and customers.

Responsibilities include handling multiple currencies, maintaining records, preparing reports, and contributing to continuous quality improvements. You will work in a fast-paced environment requiring reliability and confidentiality.