Customer Accounts Specialist I

Mouser; Chihuahua; On-site; MXN 120,000 - 180,000; Full time

Job summary

Candidates should have a high school diploma or equivalent and at least two years of general office experience. Proficiency in Word, Excel, and Outlook is required, along with strong typing and organizational skills. The position is office-based and requires reliability and confidentiality.

Qualifications

• High School Diploma or equivalent required.
• At least 2 years of general office experience preferred.
• Excellent typing speed and accuracy.
• Strong communication and interpersonal skills.
• Ability to work under deadlines and manage multiple tasks.
• Proficient with MS Word, Excel, Outlook.
• Willing to work in a results-driven environment.

Responsibilities

• Provide excellent customer service and aim to gratify customers.
• Handle order releases, new account setups, and payments clarification.
• Enter data accurately using office software and format materials.
• Meet daily productivity goals with quality and urgency.
• Proofread entries and generate reports; resolve data discrepancies.
• Understand and work with multiple currencies.
• File, record, transmit mail and reports; expand data entry knowledge.
• Maintain commitment to goals and quality; manage time effectively.
• Communicate professionally with internal and external contacts.
• Prioritize tasks, support quality processes, maintain confidentiality.
• Other duties as assigned.

Skills

Customer service

Data entry

Typing

Attention to detail

Time management

Microsoft Windows

Education

High School Diploma or equivalent

2 years general office experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Candidates should have a high school diploma or equivalent and at least two years of general office experience. Proficiency in Word, Excel, and Outlook is required, along with strong typing and organizational skills. The position is office-based and requires reliability and confidentiality.