Customer Experience Specialist

Tria Technologies GmbH; Tlaquepaque; Hybrid; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Generous Paid Time Off

Savings Fund

Paid Holidays

Medical, Dental, Vision and Life Ins.

Education Assistance

Employee Development Resources

Employee Wellness and Mentorship

Job summary

Avnet in Tlaquepaque, Jalisco, Mexico is hiring a Customer Service Representative. You will respond to customer inquiries, expedite orders, and resolve issues while maintaining records and supporting the sales team.

The role expects strong multi-tasking, basic computer skills, and potential multilingual communication in a fast-paced environment. Minimum education is a high school diploma or equivalent, with full-time employment and comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Basic computer, email, and phone skills are essential.
• Ability to multitask in a fast-paced environment.
• May require fluency in more than one language.

Responsibilities

• Responds to customer inquiries and expedites critical orders.
• Communicates dispositions, researches and resolves issues.
• Maintains and updates customer records and supports sales team members.
• Identifies opportunities to improve processes and performance metrics.

Skills

Basic computer skills

Email & phone communication

Multilingual ability

Customer service mindset

Education

High School Diploma or equivalent

Tools

CRM tools

Job description

Avnet in Tlaquepaque, Jalisco, Mexico is hiring a Customer Service Representative. You will respond to customer inquiries, expedite orders, and resolve issues while maintaining records and supporting the sales team.

The role expects strong multi-tasking, basic computer skills, and potential multilingual communication in a fast-paced environment. Minimum education is a high school diploma or equivalent, with full-time employment and comprehensive benefits.